Lockbox
Lockbox is generally divided into Wholesale and Retail. Retail lockboxes
are for companies with high volumes of consumer oriented payments such
as utility payments, loan payments, etc., and these remittances often
include a standardized 'payment coupon'. Wholesale lockboxes are for
corporate to corporate payments and tend to be higher dollar amounts
than retail lockbox transactions. These transactions usually do not
include a standardized payment coupon and require more manual effort for
the bank to process. Lockbox services are sometimes called 'Remittance Services' or 'Remittance Processing'. One benefit of the lockbox service to the commercial customer is that
it can maintain special mailboxes in different locations around the
country and a customer sends payment to the closest lockbox. The company
then authorizes a bank to check these mailboxes as often as is
reasonable, given the number of payments that will be received. Because
the bank is making the collection, the funds that have been received are
immediately deposited into the company’s account without first being
processed by the company’s accounting system, thereby speeding up cash
collection.
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