Professional Concierge
The dictionary defines Concierge as a French word meaning
"gatekeeper" or "keeper of the keys". The position has its origins going
back to ancient France where the royal household employed a Concierge
whose job it was to see the various needs of guests and to essentially
"keep the keys" to the many castle rooms. The "key" remains a symbol of
the Concierge profession to this day. In modern times, hotels throughout the world have long known that
having a concierge service on site lends value as an amenity to hotel
guests. In today's business world, the ancient tradition of hospitality
gives corporations a competitive edge in terms of tenant retention and
employee satisfaction. In recent years Concierge services may be found
in hotels, office towers, retail settings, and residential, civic,
entertainment, academic and medical properties as well as privately
owned Concierge service providers from which the general public may gain
access to the service.
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